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How to cancel your subscription

If you decide to stop your Enrich subscription, we’re here to help you through the process. Subscription cancellations can’t be done in the app directly—you’ll need to reach out to our customer support team.

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Written by Sameer Kalwani
Updated over 3 months ago

How cancellation works

  • Contact Enrich Support through the in-app help center or by email.

  • Our team will process your cancellation request on your behalf.

  • Your account will remain active until the end of your current paid subscription period or any free trial credits you’ve earned. After that, your account will close.

What happens after cancellation

  • You will no longer have access to your connected accounts, goals, or strategies within the app once your subscription period ends.

  • Any recommendations Enrich has made during your subscription must be securely retained for a set period of time. This is required by SEC regulations and is maintained even after your account closure.

Key takeaway

To cancel, simply reach out to customer support—we’ll handle the rest. Your account will stay active until any prepaid time or free trial credits are used up, after which your subscription will end.

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